Latest Blog Entries
May 25

Do You Print Your Own Payroll Cheques?

Do You Print Your Own Payroll Cheques?

As a business owner or manager, do you constantly dread payday? For most business owners, small and large alike, the task of payroll processing can be quite daunting for a number of reasons including holidays, leaves of absence, terminations, and of course, human error. For these and other reasons, some companies choose to skip the hassle and simply outsource all of their payroll needs to outside companies. Having been a manager and now a business…

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May 23

Does Your Brand Represent You Well on Facebook?

Does Your Brand Represent You Well on Facebook?

Many elements combine to help create your brand. It’s not just a logo or image of you. It’s not even a tagline or catchphrase. Your brand is a combination of all the above and so much more. In its simplest form, your brand is how others perceive you. Your brand is the way you carry yourself, how you treat others, the words you use, and the way you present yourself to the world. If you…

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May 20

How to Block People, Games and Invites on Facebook

How to Block People, Games and Invites on Facebook

Sometimes you just need to block people, or some of the intrusive things they do on Facebook. There is no shame in doing this. In fact, in some cases my clients have discussed serious privacy concerns that could impact their safety when it comes to Facebook — so making sure that you know exactly how to do this is important. Understanding how to edit your privacy settings is key to controlling who can see what…

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May 15

How to Handle Customer Service Problems on Your Facebook Page

How to Handle Customer Service Problems on Your Facebook Page

Has Social Media become the new Customer Service Channel?  Is your company prepared to handle a customer service problem in a public forum? Social Media is brilliant.  It has the ability to amplify your message so you can reach your customers in ways you never would have considered ten years ago. You can market, run contests, have sales offers and communicate directly with the people who buy from you. But what happens when your customer…

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May 13

How to Get Your Posts Seen on Facebook

How to Get Your Posts Seen on Facebook

With the number of Facebook users going up (it’s now over a billion monthly active users!) it’s harder than ever to get views on your Facebook page. There is increasing competition for space on the newsfeed and it’s getting harder and harder to get noticed. I will be going really deep into this topic during my upcoming Live Facebook for Business Event in Ottawa. If you’re joining me (click here to register) you’re going to…

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