Relationship Networking: The Art of Turning Contacts into Connections Sandra Yancey is quite the trailblazer. She wrote a book many years ago that is a must read if Networking and Relationships are important to you and your business. The thing that I love about Sandra though is she more than talks the talk when it comes to networking. She walks the walk. Sandra has been a hugely supportive influence and mentor to me and I…
This video is short and to the point and it’s all about Video! If you want to be found, noticed and make it easier for others to get to know what you are all about, then Video MUST be part of your marketing strategy. In this video, I am sharing three simple things you can do to get started and I’d love to hear your comments! What advice would you share with someone who is…
I started following Chris Brogan on Twitter years ago. His book, Trust Agents, was one of the earlier books that I read in the Social Media space and when I read that he had a telecom background like myself – I couldn’t resist. I had to send him a tweet and tell him how much I enjoyed his book. To my utter shock, he replied! Not only did he reply, he had an actual conversation…
She said “You did us a disservice by not giving us a way to work with you.” I was shocked! It happened in 2010 when I spoke at Christine Kane’s event. I went as a favour to a friend to share information about Social Media. I wanted to help her out and add value for her clients. I did not go there to sell. After I did my two hour talk a bunch of us…
I am often amazed by the things people do online. It seems to me that some people have no sense of how many people are watching their bad behavior unfold to the general public. I tell my clients when I work with them: “Your status updates, profiles, posts, photos and comments are all a reflection of you and how you do business. Your online presence is your first form of social proof and is often…
Five years ago when I opened Parlez Wireless I made a terrible mistake. I quoted a client on three cell phones incorrectly. Based on the quote I gave him, he cancelled three lines with another carrier, paid the cancellation fees and activated his new lines with me. Each month he would contact me to discuss why he was spending more than he expected. Each month I would call TELUS and get his plan adjusted for…
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