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Right now, stop everything you’re doing and think of the absolute best customer service experience you have ever had.
What about that experience sticks in your memory?
Was it the environment? Or maybe it was the salesperson or company representative? Perhaps it was the product alone that made the experience so great?
Even more likely, it was a combination of all the above.
Whatever your experience was, it left a lasting impression on you and that is something you can learn from. There is a reason that people with money shop where they do and buy the products they buy and it is often less about the product itself and more about the way they are treated.
So, my question for you is, are you leaving a great lasting impression on your customers? It really is easier than you think.
Here are 10 Foolproof Steps to Creating a Customer for Life:
Remember your customers can most likely buy what you’re offering elsewhere. They will continue to buy from YOU because of the experience you provide.
So, what were the things that stood out for you from your best customer service experience? Share them in the comments below so we can all add them to our list!
Oh and, just to ensure that I practice what I teach, have you grabbed your copy of the free gift I created for you? Just go to www.lisalarter.com/gift and fill out the form to get a copy of 5 Ways to Make Money Online Using Social Media. It’s free and I created it for you because I want every experience you have with my business to be above and beyond what you expect!
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